FAQ
ABOUT CHEWMUNGUS
What is Chewmungus?
Chewmungus is your go-to for fast, affordable, and reliable delivery of food, snacks, drinks, groceries, and everyday essentials—right to your door. Whether you're cramming for finals, binge-watching your favorite show, or just craving a midnight snack, we’ll bring the goods from our local micro-fulfillment centers directly to you in minutes. Chewmungus is built to serve students and communities with no fluff, no surge fees, and no gimmicks.
I want to order! How does Chewmungus work?
Visit chewmungus.com, sign up, load your cart with what you need, and place your order. We accept all major credit and debit cards, Apple Pay, Google Pay, and more payment options are on the way.
How fast is Chewmungus?
We’re built for speed. Most orders arrive within 30 minutes or less—faster than it takes to finish an episode of your favorite show.
Where is Chewmungus available?
We’re currently launching city-by-city and starting with select college campuses. If we’re not in your city yet, shoot us a DM or tag us on social @chewmungus and let us know where we should land next!
What are Chewmungus' delivery hours?
We’re open late—because hunger doesn’t stick to a 9–5. Exact hours vary by location, but we aim to deliver into the early morning hours, especially in student areas.
Can I order alcohol or tobacco from Chewmungus?
Not yet—but we’re working on it. Stay tuned for future updates based on local laws and licensing.
Can I cancel my Chewmungus order?
If your order hasn’t been packed yet, you can cancel it from your order confirmation page. If it’s already been packed or sent out, reach out to our support team—we’ll do our best to help, depending on how far along the order is.
PAYMENT AND ACCOUNT INFO
How much does Chewmungus cost?
Delivery is free for all verified students, with an additional Chewmungus processing fee and no added surcharges. For everyone else, it’s still super affordable—just a low flat fee plus a Chewmungus processing fee, with no surprise charges. Prices and fees may vary slightly by location.
Is there a minimum order?
Yes. All orders must meet a $3 minimum before fees and taxes.
Can I pay with cash?
We currently accept digital payments only—no cash for now. This helps us process orders faster and keeps things simple for drivers.
Do you offer refunds?
We do not offer cash or card refunds. Under special circumstances, we may issue Chewmungus store credit or offer a product exchange. Contact support for assistance.
When will I get my store credit if approved?
If approved, your Chewmungus credit will appear in your account within 24 hours.
How does Chewmungus use my personal info?
We care about your privacy. You can review our Privacy Policy or contact us at privacy@chewmungus.com if you have questions.
I’m having trouble with my order—what should I do?
Head to our Help Center or chat with one of our customer support staff by opening the chat on the bottom right of your screen.
FEEDBACK & SUPPORT
Where can I leave a review?
We’d love to hear from you! Drop a review online or tag us on social media @chewmungus with your thoughts.
WORKING WITH CHEWMUNGUS
Can I work or deliver with Chewmungus?
Absolutely. We’re hiring delivery drivers, packers, and support staff. Whether you want to work full-time, part-time, or on-demand—we’ve got flexible roles for all schedules. Apply directly at chewmungus.com/jobs.
What’s it like to be a Chewmungus delivery driver?
Our drivers are local heroes. You’ll earn reliable pay, work on your own schedule, and help build something meaningful in your community. Sound like a fit? Join us today.
I’m a driver and need help.
We’ve got a dedicated driver support team. Visit chewmungus.com/driver-support or reach out via email.
Still need help?
Visit our Help Center or chat with our customer support team at the bottom right of your screen.